Monitoring, patching, backups and MFA for the office, with a help desk your staff can call.
For businesses that also run local PCs, servers and networks, we provide managed IT: proactive monitoring, patch management, endpoint security, backup, identity and MFA, scoped in writing and billed per device or per user on the same invoice as your hosting.
Supported editions and tools
Bring the license you own. We install, configure and keep it patched. Don't see your version listed? Ask; we support most currently licensed releases and many older ones.
Who this is built for
- Offices with 5–250 devices and no in-house IT
- Hosting clients who also need local workstations supported
- Firms preparing for a security or insurance questionnaire
- Businesses replacing a break-fix IT provider
Built around how accounting teams actually work
Proactive, not reactive
Agents on every device report health, patch status and threats to our monitoring platform; most issues are fixed before anyone notices.
Security baseline
Endpoint protection, MFA on every account, email security and encrypted backups, documented so you can answer insurance and compliance questions.
A real help desk
Staff call or email and reach an engineer during business hours, with emergency escalation after hours.
Scoped in writing
Every device, service and response time is listed in your agreement. No surprise hourly bills.
From signed quote to first close
Most environments are live within three to five business days. Larger Sage and multi-office migrations get a written project plan.
What protects your data, specifically
- 256-bit AES encryption at rest; TLS 1.2+ in transit
- Multi-factor authentication on every account
- Next-generation firewalls, intrusion detection and endpoint protection on every server
- Nightly backups retained 45 days, tested restores monthly
- SOC 2 Type II audited US data centers with redundant power and connectivity
- Activity logging and role-based access to support FTC Safeguards, HIPAA and PCI programs
One vendor for the whole stack
Hosting, hardware and managed IT on a single monthly invoice from Zedhost Cloud Solutions LLC, so one team is accountable when something needs fixing.
See managed ITManaged IT & Security FAQ
How is managed IT priced?
Per device or per user, scoped in writing after a short assessment. Request a proposal and we will send a line-itemed quote.
Do we have to host with you to use managed IT?
No. Managed IT is available on its own, though hosting clients get one invoice and one team for everything.
Do you provide on-site support?
Remote-first, with on-site visits in the Chicago area when hardware needs hands.
Can you manage our Microsoft 365?
Yes, including user setup, security policies, backup of mailboxes and files, and license management.
Ready to move your accounting workload to the cloud?
Tell us which applications you run and how many people need access. We'll size a plan, quote it in writing, and schedule a migration window that doesn't collide with month-end or tax season.